About us
Teach every llama your business once, in one short page they all read before they work.
- Settings → About us: one short page about your business that every llama here reads before it works.
- Write what you do, your clients, how you write, who’s who, and what never to do.
- Also for guests' requests: the only part llamas read where guests read. The team’s part never reaches them.
- It holds 1,500 characters on Free, and 8,000 on Solo and up.
- Only owners and admins save it. Yarvi can write it with you, too: tell him about your business.
- Each answer says which version its llama read.
- Remember this on a llama’s answer turns it into one line.
- For that llama’s notebook, or for About us, for every llama.
- Your own llama keeps it at once.
- When it’s someone else’s to save, it waits in their Inbox. Nothing is learned silently.
About us is one short page about your business. Every llama in the workspace reads it at the start of each request, so you don’t explain who you are every time.
Keep it short and plain. Write what a new teammate would need on day one:
- What the business does, and for whom.
- Your offer, and your prices if llamas should know them.
- How you write: your tone, and words to use or avoid.
- Who’s who.
- What llamas must never do (“We never use emojis with clients”).
Everyone in the workspace can read it. Only owners and admins change it: press Save, and llamas read it from their next request.
The For the team part never reaches a conversation a guest reads, nor a guest’s request.
Also for guests’ requests is the only part llamas read there, and in every other request too. Write only what your clients may see in it, like how soon you answer. Leave it empty if you like.
Tell Yarvi about your business, or ask him to write About us. He asks you a few short questions, writes it from your answers, and shows it on a card. Nothing changes until an owner or admin confirms it. Yarvi never reads what About us says now: to see it, open Settings → About us.
When a llama gets something right, or you correct it, keep it as one line.
On a llama’s answer, press Remember this (on a phone, it’s in the message’s menu).
Write the line. It starts with the answer’s first words, to edit down; select words in the answer first to start from them instead.
Choose where it goes: the llama’s notebook, or About us for every llama. Then press Remember.
- Your own llama’s notebook, or About us when you’re an owner or admin: it’s saved at once.
- Anyone else’s: it waits in their Inbox with Save and Don’t save. A llama’s notebook is its owner’s to save; About us, an owner’s or an admin’s.
Nothing is learned silently. Guests don’t have Remember this. When a llama’s answer is deleted, what waits to be remembered from it goes too.
More about About us
- Each answer’s run card says which version its llama read: “Read About us (v4)”.
- Keys, tokens and passwords are refused when you save, in About us and in a line to remember.
- A line that copies a llama’s answer after it read a web page, a file or an email carries “Part of this came from something the llama read” in the Inbox: check it before you save. One that copies what a llama read in a connected app or a meeting’s notes is refused: write it in your own words.
- Past your plan’s limit, Save shows the plan with room for more. If your plan ends, About us stays as it is and llamas keep reading it; to change it, it has to fit the plan you’re on.
- Llamas don’t read About us for a meeting’s notes, for email, or on Brain duty.
- What About us says never goes to Llamabyt’s team, to analytics or to error reports.
More in Start here
Ask Yarvi on Your Home, where the app opens: he answers from these articles, and can send your question to our team. Or write to us.
One short page about your business that every llama here reads before it works: what you do, your clients, how you write, who’s who, and what never to do. Write it once, and every llama knows it.
